Shipping Policy
·
Domestic - Flat rate standard shipping $8 for all orders
under $99
· We endeavour to dispatch all orders within 1-3 business days.
·
All tracking details are emailed to you once order
is dispatched.
·
Any change of mind orders cannot be refunded.
Return Policy
We deliver excellence and we guarantee a
top-quality product as each bottle goes through a strict quality assurance
procedure and then security sealed. However, as these are handmade products and
we all can sometimes make a mistake- we are not happy unless you are 100%
satisfied!
Thus, if the item has a factory fault (lid
broken / cracks or lid not closing) then we are more than happy to return and
replace your product.
Returns must be delivered to us within 7 days
of the date, you received the item with an email sent prior with all photos of the product.
Please note that any returns must be mailed to
us at your own cost. Anything received later than that will not be honoured. No
change of mind returns accepted.
Please email us first if you have any issues
at [email protected]and
we'll do our best to resolve the issue as soon as possible.